As the UAE’s first fully licensed online gaming platform, regulated by the General Commercial Gaming Regulatory Authority (GCGRA), we are committed to providing our users with a secure and accessible experience across all devices. While we do not currently offer a dedicated mobile application for download, our platform is fully optimised for mobile browsers, allowing you to enjoy sports wagering, casino games, and racing content directly from your smartphone or tablet.
Our mobile browser experience has been designed with the same attention to detail and regulatory compliance as our desktop version. This means you can access your account, place bets, and manage your gaming activity seamlessly while on the move, all within the framework of our GCGRA licence.
We understand that many users prefer the convenience of a dedicated app. However, our decision to focus on a responsive mobile browser experience reflects our commitment to accessibility and security. As our Commercial Director for iGaming has stated, our platform was designed with sports fans in mind, offering match and player markets, tournament-themed games, and a streamlined tournament page. This design philosophy extends to our mobile offering, ensuring that all features are accessible without the need for a separate download.
Our mobile browser version works smoothly across all devices, including iOS and Android phones and tablets. The menus, betting slips, and casino games adjust well to phone screens, and the navigation feels intuitive. While there is no official app available at this time, we are continuously evaluating the needs of our users and may consider a dedicated app in the future.
Through our mobile browser, you have full access to our comprehensive product offering. This includes our sportsbook, which covers extensive markets across football, cricket, tennis, basketball, and many other sports. We provide live betting with smooth odds updates and clear visualisation during in-play events. Our racing section offers structured racecards, track conditions, and live viewing on selected events.
Our casino section features a curated selection of games from approved providers, including slots, table games, and live dealer games streamed from a GCGRA-licensed studio in Abu Dhabi. While our catalogue is currently in its early stages, reflecting the initial approvals under the new regulatory framework, we expect to expand our offerings as more suppliers receive clearance.
Before you begin using our mobile platform, it is important to understand our access requirements. In accordance with local laws and regulations, access to our services is restricted in certain locations. Play971 is accessible within the UAE only, except in Dubai. Access is not available in Dubai or outside the UAE.
To register and play on Play971, individuals must be at least 21 years old and physically located within an eligible emirate of the UAE. Our platform serves both UAE residents and verified visitors, with the understanding that UAE citizens may be required to comply with any applicable requirements in their emirate of residence. We strictly prohibit the use of VPNs or other methods to conceal location or identity, and any breach of these conditions may result in forfeiture of winnings.
When accessing our platform via mobile browser, you will go through the same verification process as on desktop. We have implemented a multi-layered verification system designed to comply with GCGRA rules. This includes providing full personal details, documentation proving identity, a recent photograph, and a facial scan for biometric match. We also conduct phone and email verification, geolocation checks, and validation of payment method ownership.
Unlike offshore sites that allow quick access, we perform continuous checks, meaning your eligibility is reassessed periodically. This is consistent with modern regulatory expectations around anti-money-laundering, fraud prevention, and responsible gambling.
Our responsible gaming tools are fully available on our mobile browser platform. You can set deposit limits for daily, weekly, or monthly periods; activate time-out options for short breaks; and enable self-exclusion for longer-term restrictions. These controls are embedded in our platform design and are not added as an afterthought.
For players who need external support, we direct them to Takalam, an online mental well-being platform, for professional guidance. This is part of our broader commitment to making commercial gaming a sustainable entertainment experience, one that gives players a safe, legal alternative to unregulated sites, with validated guardrails in place.
Our platform supports two authorised payment channels for deposits, both accessible via mobile browser. Bank cards, both debit and credit, with a minimum deposit of AED 10 and a maximum of AED 200,000, must be UAE-issued cards matching the account holder name. We also support Payby Wallet, a local wallet widely used in UAE digital services, with a minimum deposit of AED 10 and a maximum of AED 50,000.
We explicitly forbid business cards, third-party cards, and cards previously used on excluded accounts. Withdrawals are processed through UAE banking channels, with the exact policy evolving with the verification stage.
While we do not currently offer a dedicated mobile application, we recognise the importance of mobile accessibility in the UAE market. As the first licensed operator in the country, we are committed to evolving our platform in line with user expectations and regulatory approvals. We may consider developing a dedicated app in the future, and any such development will be announced through our official channels.
In the meantime, our responsive mobile browser version provides a seamless and secure experience. We encourage you to add our website to your phone’s home screen for quick access, effectively creating an app-like experience without the need for a download.
Play971 represents the beginning of regulated online gaming in the UAE. Our mobile browser platform reflects our commitment to accessibility, security, and compliance. Whether you are a sports fan looking to place a bet on international fixtures or a casino enthusiast exploring our curated game selection, our platform is designed to serve you wherever you are within the UAE.